Condign a Zipcar fellow member
1. Pick a plan
Select the membership plan that'due south best for yous to get started.
2. Verification
We verify your commuter's license and identity. Most members are approved and tin can volume a car within minutes, but in some cases may take a flake longer.
3. Volume a trip
Once approved, you can book cars instantly with the Zipcar app. We'll also ship you a Zipcard as a backup fashion to access cars.
Am I eligible to exist a Zipcar member?
You can utilize for Zipcar membership if you have a valid driver'southward license and are at to the lowest degree 21 years sometime, or xviii years one-time if you are either a pupil at a university affiliated with Zipcar or if you lot alive in New York, Michigan, or Maryland. For non-The states based licenses, or residents of Michigan, learn more.
How do I use my Zipcard?
Once you receive your Zipcard, keep information technology with yous on all trips in case y'all're in a low signal area or your telephone runs out of bombardment. To unlock and lock the car with your Zipcard, tap the Zipcard to the reader on the commuter's side of the windshield. Notation: It takes upward to 5-7 business days for the Zipcard to make it. Until your Zipcard arrives, make sure to only book cars and trips where your jail cell phone volition be in range.
How long is the awarding process?
Apply online with a valid driver'southward license. Nearly people are approved instantly and can book a trip inside minutes, but if there's a reason for filibuster, we'll email yous. As soon as you're approved, yous can book Zipcars by the hour or twenty-four hours and use our app to unlock and lock during your trip. We'll also mail y'all a Zipcard, which is an access card to whatever Zipcar vehicle you reserve. Acquire how to check the condition of your application.
What y'all will need:
Valid commuter's license
Credit or debit carte du jour
Book a circular trip auto
Download our app
How practise I book a trip?
Log into our iPhone® or Android™ app or our website to search for and book your preferred car, timeframe, and location.
How exercise I cancel or modify an existing trip?
You lot can cancel or change your upcoming hourly trip upward to 3 hours before its outset fourth dimension at no charge minutes after booking at no charge through the app or online netherTrips. For trips longer than eight hours in length, y'all must abolish at to the lowest degree 24 hours in advance to avert cancellation fees. For rules on cancelling or modifying your trips, learn more here.
Where do I return my Zipcar when my trip has ended?
Zipcar is a round trip service, then your Zipcar must be returned to the same location where you picked it up originally. If your location has multiple Zipcar parking spots, y'all tin park in whatsoever available Zipcar spot. Make sure to lock upwardly with your app or your Zipcard to end your trip.
How practice I find my Zipcar?
Admission the car's location details in the My Trips department of the app. We'll besides ship details about your upcoming trip in a confirmation email.
How practice I get into my Zipcar?
To lock and unlock your car, use the app or tap your Zipcard to the reader on the driver's side windshield of the car. The automobile keys will be located inside the Zipcar, typically in the console or attached to the ignition.
What if I get into an blow or need roadside assistance?
Your Zipcar membership includes insurance options* (learn more about insurance coverage here) and roadside assistance 24 hours a 24-hour interval, 365 days a yr. If you demand aid while on the road, call 1-866-4ZIPCAR and we will accept it from there.
Where is the gas carte located?
You tin detect the free gas card in the visor over the driver'southward seat of every Zipcar. To use, insert the card at the gas station equally you lot would a credit card. Remember to always return cars with at to the lowest degree ¼ tank of gas to avert fees. Learn more than about how to fuel up here.
Who can drive my Zipcar?
Other active Zipcar members tin can bulldoze your Zipcar, just you must be in the car if you booked the trip. Non-members are strictly forbidden from driving your Zipcar. Learn more.
What practise I if my Zipcar is damaged?
Before you start driving, inspect your Zipcar inside and out and report whatever issues in the app. While nosotros expect the previous member to exit the Zipcar in good standing for you, it is important to report whatever bug before you drive. Learn more than.
How do I extend my reservation?
Provided that another member does non have a reservation immediately after yours, you tin extend your trip using the mobile app or by text. If you see that the machine isn't available, yous'll demand to return on time to avoid a late fee.
What happens if I'm late in returning my Zipcar?
Nosotros know lateness can be role of everyday life. However, as part of the Zipcar community, information technology's imperative that yous return on time – if you don't, y'all could impact the next member'due south trip. And so they'll be late, and the next person will be late... you lot get the thought.
To avoid beingness part of this domino consequence, here are some tips to be on time:
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Book your trip well in advance
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Book plenty time to take traffic, refueling and cleaning the auto into consideration.
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If the car is available, extend your trip from the "drive" screen in the app
If you lot do render tardily, you lot'll be charged for the actress time you used the car, plus a $l+ late fee.
Watch how Zipcar works
Booking a trip and the basics
Why Zipcar?
Salve money
Zipcar covers gas, insurance options,* parking, and maintenance for a potential savings of $600/month over car ownership.
Cars about yous
Zipcars live in your local neighborhood, and in cities, campuses and airports beyond the world.
Drive on-demand
No waiting in line at the counter. (No need to even search for your keys!) Just book and go.
Go beyond public transit
Zipcar is the perfect complement to the bus and train—whether it's local errands or weekend adventures.
Download our app
*Some membership plans may limit insurance options.
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Source: https://www.zipcar.com/how-it-works
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